This Privacy Policy sets out the basis on which Euskaltax, S.L. (hereinafter Euskaltax) processes your personal data when you provide it to us through via the euskaltax.com website (hereinafter the Website). We are committed to protecting the privacy and security of our customers’ data and highly value and respect the importance of data privacy and security on the Internet.
Euskaltax declares that it scrupulously complies with the regulations governing Personal Data Protection.
While we are handling your information, we will ensure it is kept up to date and will protect it as if it were our own confidential information, implementing the highest standards in terms of security measures, in line with the latest industry developments and practices, while informing you that the security measures available on the Internet are not impenetrable.
Whenever you access the Website and provide us with, or it is necessary for us to access, any type of information that due to its characteristics allows us to identify you, such as your name and surname, e-mail, address or telephone number, either to browse or make use of our services, you will be subject to the application of this Privacy Policy together with the Cookies Policy in force at any given time. We therefore ask that you carefully read and understand this Privacy Policy.
1. Personal data gathered
Euskaltax gathers and processes the following data: e-mail address, name, surname, curriculum, IP address, connection data, browsing data (if the user so authorises), and correspondence maintained through the Website. Failure to provide this information may make it impossible for us to continue our relations.
In any case, it is advisable not to send images through the Website that may contain location data.
We are entitled to process your data based on your consent. If you do not provide it, your personal data will not be considered at all and will therefore not be processed.
2. Purpose of the data
All personal data provided will be processed to offer the user a secure, optimal, personalised and efficient experience.
Our main objective is to be able to effectively manage information with you and to prevent, detect and investigate any potentially prohibited or illegal activity, in compliance with our legal and regulatory obligations.
Acceptance of this Privacy Policy implies that the data you provide us with are accurate, correct, truthful and up to date, and you are responsible for any direct or indirect damage that may arise from a non-compliance with such requirement. If the data provided is that of a third party, you undertake that the third party has been informed of this Privacy Policy and that said party has given their authorisation for you to provide their data to Euskaltax.
No automated profiling of your personal data will take place.
3. Data recipients
Euskaltax does not transfer personal data without the formal consent of the concerned parties. The limited instances in which we share your information include:
- Key service providers: When our business requires it to provide our services. Each of these third-party companies we work with has been selected for their ability to deliver what we require in accordance with the required specifications, including their ability to handle sensitive data (such as your personal information) in a secure and appropriate manner.
- Legal imperative: If we are required by law or regulation to disclose or share your personal information to comply with any legal obligation, we will be required to share your information.
- Legal or administrative reasons: To detect, investigate, prevent, take action against or otherwise deal with suspected or actual illegal activities; to investigate and defend ourselves against any third party claims or allegations; to protect the security or integrity of our service; or to exercise or protect the rights, property or security of our customers or third parties.
4. Term during which we keep your information
At Euskaltax, your personal data will be kept for the term necessary to fulfil the purpose for which they were gathered. If your data is used for several purposes which require us to keep it for different periods, we will apply the longest retention period. In any case, we limit access to your data only to those persons who necessarily require access to it for the performance of their duties.
Our data retention periods are based on business needs, so in relation to personal data that is no longer required, access to it will either be limited to the fulfilment of strictly legal obligations, or it will be securely destroyed.
In the absence of other legal requirements, the general data retention period shall be one year from receipt of the data.
5. We protect your security
Euskaltax takes great care to ensure your information is secure and protected. We use various security procedures, considering industry standards, to endeavour to protect the personal information you provide to us and to prevent unauthorised access.
To protect any data stored on our servers, we regularly monitor our system for vulnerabilities and cyber-attacks, and we also perform penetration tests on these systems ourselves to try to identify possible improvements.
We will make our best efforts to protect your personal data. Unfortunately, safety cannot be fully guaranteed.
6. Data protection rights
At Euskaltax we undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights.
In accordance with the provisions of art.13 of the GDPR (EU) 2016/679, we remind you that you have the right to request Euskaltax at any time by sending an email to euskaltax@euskaltax.com, the access to your personal data, its modification, deletion (where applicable) or restriction of its processing. You also have the right to withdraw your consent to the processing of data for which you have given your consent.
If you exercise any of these rights, we will verify that you are in fact entitled to do so and we will respond within one month or within the maximum period provided for in Spanish law, whichever is shorter.
If you are dissatisfied with the way we use your information or with our response to your exercise of any of these rights, you may lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).
If you have any questions regarding our use of your personal data, the first thing to do is to contact us by email at euskatax@euskaltax.com, or by telephone at 944165268. You can also contact us in person at Alameda de Urquijo 4.-6º Bilbao 48008.
7. Changes to this privacy policy
Euskaltax reserves the right to modify the terms of this Privacy Policy at any time and at its sole discretion. We therefore recommend that you check the content each time you access the website for any changes or updates.
8. Cookies
Information about the cookies used and their functions can be found in our Cookie Policy.
